Garlic Peeler Machine Sold to the United States

How to maintain a competitive edge in the ever-changing field of machine building? This is the key question facing Taizy Machinery. In the following, we will summarize the reflections from the case of an American customer who bought a garlic peeler machine.

What Does American Customer Want？

The American customer is a purchasing manager for a food processing company. Their factory mainly produces a variety of seasonings and has a high demand for garlic. Previously, the U.S. customer’s factory also had some small tools for peeling garlic, but the efficiency was too low, seriously affecting the efficiency of the U.S. customer’s factory, when encountering large orders, the U.S. customer’s garlic peeling workers often have to work overtime until late at night. The boss of the American customer entrusted him to buy an efficient garlic peeling machine.

What Problems Have We Solved for Our American Customer?

Our manager gave this American customer two choices according to his needs. Two small garlic peeler machines or one large garlic peeler machine. After considering the actual needs of his plant and comparing the advantages and disadvantages of both options, the American customer finally chose the TZ-400 garlic peeler machine. After understanding the adaptability of the machine, we customized the plug to fit the socket of the American customer’s plant. The American customer was delighted.

What Does This Case Tell Us?

Every machine at Taizy Machine Works undergoes rigorous quality checks and has always been a leader in terms of machine quality. Through this successful cooperation, we have also realized more about the need to think more from the customer’s point of view and provide more solutions to the customer. At the same time, facing the ever-changing economic market, we should be more humanized in the manufacture of machines, so that the machines can really realize the service for people, convenient for people’s life.